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Frequently asked questions
Here are some FAQs that might help you. more questions? please contact our support team here
Yes, we offer Cash on Delivery for every product
We deliver every product within 24 hours in Bidar city
Yes, there are certain criteria where you can avail a return and full refund:
-> If the product is found to be damaged upon delivery
-> If the delivered product does not match the description provided on the product page
-> If the pictures are mismatched
To avail a return/refund, please send an email with your order ID and reason for return to [email protected]
Yes, we offer a 1-day replacement guarantee. You can avail a replacement within 3 days from the date of delivery under the following conditions:
-> If the product is found to be damaged upon delivery
-> If the delivered product does not match the description provided on the product page
-> If the pictures are mismatched
To avail a return or refund, please follow these steps:
- Send an Email: Email us at [email protected] with your order ID and the reason for the replacement.
- Include Details: Make sure to provide all necessary details and any supporting evidence (such as photos of the damaged or incorrect product).
- Await Confirmation: We will review your request and get back to you with further instructions.
Feel free to contact us if you have any questions or need assistance!
Before the order is shipped: You can use the “My Account” section to view the current status of your order ID.
After the order is shipped: You will receive an email with tracking details. Additionally, the tracking details will be shared via WhatsApp to the mobile number provided for shipping.
Our website provides instant preview facility so there wont be any additional previews on any medium
Yes, your pictures are completely safe with us. They will be deleted from our database on the day the order is shipped. We also never share them on social media without your prior permission.
