Effective Date: April 18, 2025
Company: Decorior.in (A Unit of FREAKYKART PRIVATE LIMITED)

At Decorior.in, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (via PhonePe)
  • Uploaded Photos (for personalized/customized orders)
  • Account Details (if you choose to create an account)
  • Technical data such as cookies, IP address, browser type, etc.

2. How We Collect Information

Your information is collected through:

  • Website forms and checkout process
  • Cookies and tracking technologies
  • Account registration
  • Uploaded media for custom products
  • Communication with our support team
  • Analytics tools and third-party services

3. How We Use Your Information

We use the collected data to:

  • Process your orders
  • Provide customer support
  • Customize and personalize your products
  • Send updates on orders and deliveries
  • Send promotional offers and marketing messages via Email and WhatsApp
  • Improve our website, services, and user experience
  • Monitor traffic and usage through tools like Google Analytics and Facebook Pixel

4. Sharing Your Information

We do not sell or rent your personal data to any third parties. However, we may share limited data with:

  • Payment gateway providers like PhonePe
  • Shipping providers such as Amazon Shipping
  • Marketing platforms to run campaigns and improve reach
  • Analytics services (e.g., Google Analytics, Facebook Pixel) to understand user behavior

All partners and third-party services are expected to respect your privacy and protect your data.

5. Data Storage and Retention

We securely store customer data indefinitely unless deletion is requested. This helps us maintain purchase records, handle returns, and offer better support.

6. User Accounts

You can create an account on our website to track orders and view purchase history. However, placing an order as a guest user is also supported.

7. Cookies

We use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences. You may choose to disable cookies via your browser settings, but some features of our website may not function properly.

8. Marketing Communication

With your consent, we may send you promotional offers, new launches, and discount alerts via email and WhatsApp. You can opt-out at any time by following the unsubscribe link or messaging us.

9. Your Rights

As a user, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Contact us with any concerns about your privacy

To exercise these rights, please contact us at:
???? [email protected]
???? 8123331181

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to reach out:

Decorior.in
A Unit of FREAKYKART PRIVATE LIMITED
Bidar, Karnataka – 5858401
???? [email protected]
???? 8123331181

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.